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What services do you offer and who are they for?
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We provide end-to-end digital services: website & web-app development, branding & design, AI & automation solutions, learning-product design, and technical consulting for startups, schools and SMEs. Solutions are tailored for organisations looking to digitise learning, streamline operations, or launch a product.
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How is your pricing structured?
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We offer: (1) Fixed-price packages for defined scopes (starter, growth, enterprise), (2) Hourly or retainer rates for ongoing work, and (3) Project-based quotes for large custom builds. Volume discounts and education-sector pricing are available โ request a tailored quote and scope document.
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What is a typical project timeline?
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Small sites or MVPs: 2โ4 weeks. Mid-sized web apps: 6โ12 weeks. Large platforms: 3+ months (phased deliveries). Timelines depend on requirements, approvals, integrations and content readiness. Weโll provide a milestone schedule with every proposal.
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How do you handle scope changes and revisions?
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Each project has a defined scope and a revision policy. Minor revisions within milestone acceptance are included; scope additions are estimated separately. We use brief change orders to keep timelines and budgets transparent.
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Do you provide post-launch support and hosting?
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Yes. We offer maintenance packages (bug fixes, security updates), optional hosting, backups, and SLA-backed support tiers. You can also self-host; we deliver deployment guides and CI/CD setups when requested.
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Can we get an NDA and how do you protect sensitive data?
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Yes โ we sign NDAs before detailed discovery. We follow best practices: encrypted storage, minimal data collection, role-based access, and secure deployment. Specific compliance (e.g., local educational data rules) can be addressed in contract terms.
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What are your payment terms?
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Standard terms: 30โ50% upfront, milestone payments, and final payment on delivery. For retainers we bill monthly. We accept bank transfer, UPI, and corporate invoicing; payment terms are negotiable for long-term partners.
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Can we see case studies or examples of past work?
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Yes โ we maintain a portfolio of projects demonstrating websites, learning platforms and automation solutions. Request specific case studies for education, startups, or consulting projects and weโll share relevant examples and results.
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Do you integrate with third-party tools (LMS, payment gateways, CRMs)?
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Yes. We integrate LMS platforms, payment gateways, analytics, CRMs and other APIs. Integration complexity influences the quote โ we evaluate requirements during discovery and include integration tests in deliverables.
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Is there a warranty period or refund policy?
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We include a 30-day warranty for bug fixes after handover (longer for support plans). Refunds depend on delivery stage and contract terms; we aim to resolve issues via remediation and support.
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Do you provide training or handover documentation?
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Yes โ we include admin guides, short video walkthroughs, and a handover session. Optional teacher or staff training workshops can be added to the project scope.
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Can you deliver on an accelerated timeline?
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For urgent needs we offer accelerated delivery at an adjusted cost. Fast tracks require prioritized approvals, clear content from you, and may use a phased approach to hit critical launch dates.
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Do you do white-label or long-term partnership work?
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Yes โ we collaborate with agencies and institutional partners on white-label work, course-authoring, and longer product partnerships. Contact partnerships@yourdomain.com to discuss terms and SLAs.
